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And thank you very much for buying the training manual How to Serve Customers with Disabilities.To retrieve your copy of the book, please go to How to Serve Customers with Disabilities.

Please note that if you hover with your mouse near the upper right-hand corner, you will see the four icons you see in this image.

To download a copy of this PDF file into your hard drive, click on the download arrow and select the folder in which you wish to store the file. To print it, turn on your printer & click the print icon.

Please note that according to the copyright, you may print one copy for each staff member who you think should read the ebook. You may not give away or sell the ebook to any other entity. If you are part of a chain of businesses, you may NOT sell or give away the book to any other businesses in your chain.


Yours truly,

Michael D. Haines


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